Business Transparency & Customer Information

🐘 About ColorfulWorld

Founded in 2023, ColorfulWorld is an independent lifestyle brand dedicated to bringing joy, comfort, and creativity to everyday life through meaningful, high-quality, and affordable design. From cozy home décor and bedding to stylish apparel and unique accessories, each item we offer is crafted in collaboration with trusted designers and manufacturers around the world.

ColorfulWorld is operated by Colorful World Co., Ltd., a registered business headquartered in Hong Kong. While internationally registered, our operations are proudly centered on the U.S. market. We serve our customers through U.S.-based fulfillment centers, trusted logistics partners, and responsive customer support, with a return warehouse located in Los Angeles, California.

Our mission is simple: to help you feel good about where you shop and what you bring home—because we just want you to be you, and you to be happy.

🚚 Shipping Policy

Processing Time: 1–3 business days
U.S. Shipping Time: Typically 8–15 business days via USPS, UPS, or FedEx
International Shipping: Not available at this time
Shipping Regions: We currently only ship within the United States

🔁 Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return:

Items must be unused, unwashed, and in original packaging
Proof of purchase is required
Return shipping is the customer's responsibility unless the item is defective or incorrect

📧 To initiate a return, email us at info@colorfulworldco.com with your order number and reason for return.

U.S. Return Address:
ColorfulWorld Returns
3115 E. 12th St.
Los Angeles, CA 90023
United States

📞 Contact Information

If you have any questions or need assistance, feel free to contact us:

Email: info@colorfulworldco.com
Contact Us: Contact us form
Business Hours: Monday–Friday, 10:00 AM – 8:00 PM ET
Live Chat: Available via the bottom-right corner of our website

Headquarters Address:
Room 9042, 9th Floor, Block B
China-America Center
15–17 Hing Yip Street, Kwun Tong, Kowloon 999077
Hong Kong SAR

✅ Trust & Security

Your data and payment information are protected using 256-bit SSL encryption and secure checkout systems.

We accept all major payment providers:

Visa
MasterCard
American Express
Union Pay
PayPal
Apple Pay
Google Pay
ShopPay

All customer data is handled in accordance with international privacy and data protection standards.

⭐ Customer Experience Commitment

We are committed to transparency, ethical practices, and exceptional product quality. Shop with confidence knowing we offer:

A responsive and friendly customer care team
A straightforward, hassle-free return process
Honest product descriptions and reliable delivery timelines

Have a question? We’re just a message away — here to help every step of the way.