Business Transparency & Customer Information

🐘 About ColorfulWorld

ColorfulWorld is an independent global lifestyle brand dedicated to bringing joy, comfort, and creativity to everyday life through high-quality, affordable products.

We partner with trusted designers and factories worldwide to deliver original pieces—from cozy bedding and home décor to stylish apparel and everyday accessories.

ColorfulWorld is operated by Colorful World Co., Ltd., a registered business headquartered in Hong Kong. We serve customers around the globe through U.S.-based fulfillment centers and trusted logistics partners.

🚚 Shipping Policy

Processing Time: 1–3 business days
U.S. Shipping Time: Typically 8–15 business days via USPS, UPS, or FedEx
International Shipping: Not available at this time
Shipping Regions: We currently only ship within the United States

🔁 Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return:

Items must be unused, unwashed, and in original packaging
Proof of purchase is required
Return shipping is the customer's responsibility unless the item is defective or incorrect

📧 To initiate a return, email us at info@colorfulworldco.com with your order number and reason for return.

U.S. Return Address:
ColorfulWorld Returns
3115 E. 12th St.
Los Angeles, CA 90023
United States

📞 Contact Information

If you have any questions or need assistance, feel free to contact us:

Email: info@colorfulworldco.com
Contact Us: Contact us form
Business Hours: Monday–Friday, 10:00 AM – 8:00 PM ET
Live Chat: Available via the bottom-right corner of our website

Headquarters Address:
Room 9042, 9th Floor, Block B
China-America Center
15–17 Hing Yip Street, Kwun Tong
Hong Kong SAR

✅ Trust & Security

Your data and payment information are protected using 256-bit SSL encryption and secure checkout systems.

We accept all major payment providers:

Visa
MasterCard
American Express
PayPal
Apple Pay

All customer data is handled in accordance with international privacy and data protection standards.

⭐ Customer Experience Commitment

We are committed to transparency, ethical practices, and exceptional product quality. Shop with confidence knowing we offer:

A responsive and friendly customer care team
A straightforward, hassle-free return process
Honest product descriptions and reliable delivery timelines

Have a question? We’re just a message away — here to help every step of the way.