Business Transparency & Customer Information

🐘 About ColorfulWorld

Founded in 2023, ColorfulWorld is an independent lifestyle brand dedicated to bringing joy, comfort, and creativity to everyday life through meaningful, high-quality, and affordable design. From cozy home décor and bedding to stylish apparel and unique accessories, each item we offer is crafted in collaboration with trusted designers and manufacturers around the world.

ColorfulWorld (operated by XIANGYUGUANG TRADING LIMITED) is a registered business headquartered in Hong Kong. While internationally registered, our operations are proudly centered on the U.S. market. We serve our customers through global fulfillment partners, trusted logistics providers, and responsive customer support, with returns for U.S. customers handled through our U.S. return warehouse.

Our mission is simple: to help you feel good about where you shop and what you bring home—because we just want you to be you, and you to be happy.

🚚 Shipping Policy

Processing Time: 0–5 business days
U.S. Shipping Time: Typically 8–18 business days after shipment, depending on carrier and destination.
International shipping destinations: Not available at this time.
Orders are currently shipped to U.S. addresses only.
Shipping Regions: We currently ship within the United States only.
International shipping is not available at this time.

🔁 Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return:

Items must be unused, unwashed, and in original packaging
Proof of purchase is required
Return shipping is the customer's responsibility unless the item is defective or incorrect

To initiate a return, please use our official return portal (where available) or contact us at info@colorfulworldco.com for assistance.

U.S. Return Address:
ColorfulWorld Returns
14419 Greenwood Ave N #103
Seattle, WA 98133
United States

📞 Contact Information

If you have any questions or need assistance, feel free to contact us:

Email: info@colorfulworldco.com
Contact Us: Contact us form
Business Hours: Monday–Friday, 10:00 AM – 8:00 PM ET
Live Chat: Live chat support is available on our website during business hours.

Headquarters Address:
Room 9042, 9th Floor, Block B
China-America Center
15–17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong SAR

✅ Trust & Security

All payments are processed through secure, PCI-compliant payment providers.

We accept major credit cards and secure digital payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, UnionPay and Shop Pay.

All customer data is handled in accordance with international privacy and data protection standards.

⭐ Customer Experience Commitment

We are committed to transparency, ethical practices, and responsive customer support.

A responsive and friendly customer care team
A straightforward, hassle-free return process
Honest product descriptions and reliable delivery timelines

Have a question? We’re just a message away — here to help every step of the way.